Customer Relations Specialist

We are passionate about providing the best customer experience and giving fantastic customer service. We are currently recruiting for an experienced Customer Relations Specialist to join our Customer Support team. 

The job will involve:

• Providing prompt and skilled responses to complaints from customers, raised through the escalation process or received directly through email.

Please visit this website 

https://www.bestpriceoxfordtours.com/  and go through the homepage products and get ready for the interview. You will be required to know the information about the products on the Homepage. When you will get customer inquiry then you can go on our website to answer the questions. 

• What we require:

  • Strong experience of complaint handling.
  • An effective communicator; clear, strong and confident in written forms, with the ability to deliver strong messages.
  • Is committed, dedicated and hardworking; unafraid to get stuck in and make suggestions.
  • Has a strong moral compass and is driven to do the right thing; somebody who can manage a customer’s needs with empathy, care and compassion.
  • Is swift and confident in making key decisions.
  • Has excellent organisational and time management skills, with the ability to maintain quality and accuracy at all times.
  • Keeps their cool; is calm under pressure.